{"id":2151,"date":"2024-11-26T10:10:36","date_gmt":"2024-11-26T10:10:36","guid":{"rendered":"https:\/\/www.nyk.koloro.cl\/faq\/"},"modified":"2025-02-18T18:07:48","modified_gmt":"2025-02-18T18:07:48","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.nyk.koloro.cl\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"2151\" class=\"elementor elementor-2151 elementor-718\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-35ca292 e-flex e-con-boxed e-con e-parent\" data-id=\"35ca292\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-569ca0c6 e-con-full e-flex e-con e-child\" data-id=\"569ca0c6\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-63b64fdc elementor-icon-list--layout-inline elementor-align-left animated-fast elementor-list-item-link-full_width elementor-invisible elementor-widget elementor-widget-icon-list\" data-id=\"63b64fdc\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;slideInUp&quot;,&quot;_animation_delay&quot;:100,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"icon-list.default\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items elementor-inline-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"#\">\n\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Home<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"#\">\n\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Contact<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6196107e e-flex e-con-boxed e-con e-parent\" data-id=\"6196107e\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-4bda9dd8 e-con-full e-flex e-con e-child\" data-id=\"4bda9dd8\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6245cc93 elementor-widget elementor-widget-heading\" data-id=\"6245cc93\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Frequently asked questions and answers<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-16fb2f3a elementor-widget__width-initial elementor-widget elementor-widget-jkit_accordion\" data-id=\"16fb2f3a\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"jkit_accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div  class=\"jeg-elementor-kit jkit-accordion style-curve jeg_module___6a6e86c496e40\" ><div class=\"card-wrapper \">\n                <div class=\"card-header\">\n                    <a href=\"#expand-faa513c\" class=\"card-header-button\" aria-expanded=\"false\" data-target=\"#expand-faa513c\" aria-controls=\"expand-faa513c\">\n                        <span class=\"title\">\u00bfQu\u00e9 tipo de cargas se pueden embarcar en naves RORO?<\/span><div class=\"right-icon-group\">\n                <div class=\"normal-icon\"><i aria-hidden=\"true\" class=\"jki jki-plus-light\"><\/i><\/div>\n                <div class=\"active-icon\"><i aria-hidden=\"true\" class=\"jki jki-minus-light\"><\/i><\/div>\n            <\/div>\n                    <\/a>\n                <\/div>\n                <div class=\"card-expand\" id=\"expand-faa513c\" style=\"display:none\"><div class=\"card-body\"><p>En general todo tipo de veh\u00edculos, maquinaria rodante pero tambi\u00e9n remolcada y est\u00e1tica que pueda ser levantadas con cargadores frontales o cargadas en roll trailer (Mafi)<\/p><\/div><\/div>\n            <\/div><div class=\"card-wrapper \">\n                <div class=\"card-header\">\n                    <a href=\"#expand-dd39d56\" class=\"card-header-button\" aria-expanded=\"false\" data-target=\"#expand-dd39d56\" aria-controls=\"expand-dd39d56\">\n                        <span class=\"title\">\u00bfCu\u00e1les son los terminales de arribo para las naves NYK?<\/span><div class=\"right-icon-group\">\n                <div class=\"normal-icon\"><i aria-hidden=\"true\" class=\"jki jki-plus-light\"><\/i><\/div>\n                <div class=\"active-icon\"><i aria-hidden=\"true\" class=\"jki jki-minus-light\"><\/i><\/div>\n            <\/div>\n                    <\/a>\n                <\/div>\n                <div class=\"card-expand\" id=\"expand-dd39d56\" style=\"display:none\"><div class=\"card-body\"><div class=\"et_pb_toggle_content clearfix\"><p>\u00a0<\/p><p>Iquique: EPI (Ocasionalmente ITI)<br \/>San Antonio: Puerto Central.<\/p><\/div><\/div><\/div>\n            <\/div><div class=\"card-wrapper \">\n                <div class=\"card-header\">\n                    <a href=\"#expand-5f47465\" class=\"card-header-button\" aria-expanded=\"false\" data-target=\"#expand-5f47465\" aria-controls=\"expand-5f47465\">\n                        <span class=\"title\">\u00bfCu\u00e1nto tiempo libre de almacenaje dispongo para retiro directo de unidades de este servicio en los puertos de recalada?<\/span><div class=\"right-icon-group\">\n                <div class=\"normal-icon\"><i aria-hidden=\"true\" class=\"jki jki-plus-light\"><\/i><\/div>\n                <div class=\"active-icon\"><i aria-hidden=\"true\" class=\"jki jki-minus-light\"><\/i><\/div>\n            <\/div>\n                    <\/a>\n                <\/div>\n                <div class=\"card-expand\" id=\"expand-5f47465\" style=\"display:none\"><div class=\"card-body\"><div class=\"et_pb_toggle_content clearfix\"><p>\u00a0<\/p><p><b>Iquique:<\/b>\u00a01 turno\u00a0<br \/><b>San Antonio:<\/b>\u00a0hasta 24 hrs. desde el remate de la nave.<\/p><\/div><\/div><\/div>\n            <\/div><div class=\"card-wrapper \">\n                <div class=\"card-header\">\n                    <a href=\"#expand-5c370fb\" class=\"card-header-button\" aria-expanded=\"false\" data-target=\"#expand-5c370fb\" aria-controls=\"expand-5c370fb\">\n                        <span class=\"title\">\u00bfCu\u00e1l es la capacidad de carga de estas naves RORO?<\/span><div class=\"right-icon-group\">\n                <div class=\"normal-icon\"><i aria-hidden=\"true\" class=\"jki jki-plus-light\"><\/i><\/div>\n                <div class=\"active-icon\"><i aria-hidden=\"true\" class=\"jki jki-minus-light\"><\/i><\/div>\n            <\/div>\n                    <\/a>\n                <\/div>\n                <div class=\"card-expand\" id=\"expand-5c370fb\" style=\"display:none\"><div class=\"card-body\"><p>Las unidades son variables seg\u00fan la nave. En general, poseen un rango de entre 3.500 y 5.000 unidades (Veh\u00edculos sedan)<\/p><\/div><\/div>\n            <\/div><div class=\"card-wrapper \">\n                <div class=\"card-header\">\n                    <a href=\"#expand-54c0e6a\" class=\"card-header-button\" aria-expanded=\"false\" data-target=\"#expand-54c0e6a\" aria-controls=\"expand-54c0e6a\">\n                        <span class=\"title\">\u00bfDonde son manifestadas las unidades Ro-Ro?<\/span><div class=\"right-icon-group\">\n                <div class=\"normal-icon\"><i aria-hidden=\"true\" class=\"jki jki-plus-light\"><\/i><\/div>\n                <div class=\"active-icon\"><i aria-hidden=\"true\" class=\"jki jki-minus-light\"><\/i><\/div>\n            <\/div>\n                    <\/a>\n                <\/div>\n                <div class=\"card-expand\" id=\"expand-54c0e6a\" style=\"display:none\"><div class=\"card-body\"><p>NYK manifiesta el 100% de las unidades en los terminales antes mencionados, salvo que el cliente indique uno distinto, mediante carta dirigida a nuestras oficinas de puerto.<\/p><\/div><\/div>\n            <\/div><div class=\"card-wrapper \">\n                <div class=\"card-header\">\n                    <a href=\"#expand-aef42af\" class=\"card-header-button\" aria-expanded=\"false\" data-target=\"#expand-aef42af\" aria-controls=\"expand-aef42af\">\n                        <span class=\"title\">\u00bfCu\u00e1les son los costos por correcci\u00f3n de B\/Ls de importaci\u00f3n?<\/span><div class=\"right-icon-group\">\n                <div class=\"normal-icon\"><i aria-hidden=\"true\" class=\"jki jki-plus-light\"><\/i><\/div>\n                <div class=\"active-icon\"><i aria-hidden=\"true\" class=\"jki jki-minus-light\"><\/i><\/div>\n            <\/div>\n                    <\/a>\n                <\/div>\n                <div class=\"card-expand\" id=\"expand-aef42af\" style=\"display:none\"><div class=\"card-body\"><p>Los costos de correcci\u00f3n, est\u00e1n debidamente publicados en nuestras oficinas. Puede tambi\u00e9n consultar por ellos en nuestros departamentos de documentaci\u00f3n o customer service.<\/p><\/div><\/div>\n            <\/div><div class=\"card-wrapper \">\n                <div class=\"card-header\">\n                    <a href=\"#expand-f3376c6\" class=\"card-header-button\" aria-expanded=\"false\" data-target=\"#expand-f3376c6\" aria-controls=\"expand-f3376c6\">\n                        <span class=\"title\">\u00bfCu\u00e1l es el horario de atenci\u00f3n de nuestras oficinas?<\/span><div class=\"right-icon-group\">\n                <div class=\"normal-icon\"><i aria-hidden=\"true\" class=\"jki jki-plus-light\"><\/i><\/div>\n                <div class=\"active-icon\"><i aria-hidden=\"true\" class=\"jki jki-minus-light\"><\/i><\/div>\n            <\/div>\n                    <\/a>\n                <\/div>\n                <div class=\"card-expand\" id=\"expand-f3376c6\" style=\"display:none\"><div class=\"card-body\"><div class=\"et_pb_toggle_content clearfix\"><p>\u00a0<\/p><p><strong>Iquique<\/strong><br \/>Edificio Esmeralda.<br \/>Esmeralda 340, Piso 11 Of. 1110<br \/>Iquique \u2013 Chile<br \/>Phone +56 57 2541611<br \/>Mobile +56 9 9445 0634<br \/>Lunes a viernes de 08:30 a 12:30 hrs. y de 14:00 a 16:30 hrs<\/p><p><strong>Santiago<\/strong><br \/>Edificio de las Artes<br \/>Av. Cerro El Plomo 5680 Piso 5, Las Condes. Santiago,<br \/>Regi\u00f3n Metropolitana.<br \/>Tel\u00e9fono (56) 2 2750 \u2013 4500<br \/>Fax (56) 2 245 \u2013 0808<br \/>Lunes a viernes de 08:30 a 12:30 hrs. y de 14:00 a 16:30 hrs<\/p><p><strong>Valpara\u00cdso<\/strong><br \/>Urriola 87, 1er Piso, Valpara\u00edso<br \/>Tel\u00e9fono: (56) 32 255 6330<br \/>Lunes a viernes de 08:30 a 12:30 hrs. y de 14:00 a 16:30 hrs<\/p><\/div><\/div><\/div>\n            <\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Home Contact Frequently asked questions and answers \u00bfQu\u00e9 tipo de cargas se pueden embarcar en naves RORO? En general todo tipo de veh\u00edculos, maquinaria rodante pero tambi\u00e9n remolcada y est\u00e1tica que pueda ser levantadas con cargadores frontales o cargadas en roll trailer (Mafi) \u00bfCu\u00e1les son los terminales de arribo para las naves NYK? \u00a0 Iquique: [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-2151","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v24.3 (Yoast SEO v24.5) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>FAQ - NYK<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ\" \/>\n<meta property=\"og:description\" content=\"Home Contact Frequently asked questions and answers \u00bfQu\u00e9 tipo de cargas se pueden embarcar en naves RORO? 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